Terms and Conditions

Welcome to InstaGraph, a web-based software that enables users to analyze their Instagram engagement through various graphical and map-based representations. These Terms of Use govern your access to and use of our website and services.

1. Acceptance of Terms
By accessing and using our service, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Service Description
InstaGraph allows users to upload a document named "liked_posts.json" containing data of their liked Instagram posts. The service analyzes this data to provide graphical and map-based representations of your Instagram activity. The data is processed client-side only and does not leave your device.

3. User Accounts
To access the service, you must purchase one of two access plans: a one-year plan or lifetime access. Payment is processed through Stripe. There are no subscriptions or recurring fees.

4. User Responsibilities
Users are responsible for ensuring that the document they upload is the "liked_posts.json" file. Our service will not function with any other document type. Users are free to share and use the analysis provided by our service, including for commercial purposes.

5. Intellectual Property
All content provided through our service is generated from user data without retention or reuse by InstaGraph. Users retain ownership of the data they upload, and InstaGraph claims no intellectual property rights over the data analyzed by the service.

6. Refunds
Refunds are not provided except in circumstances where a user is legally prohibited from downloading data from Instagram. In such cases, users may request a refund by contacting our support team.

7. Modifications and Interruptions to Service
We reserve the right to modify or discontinue the service with or without notice to the user. InstaGraph will not be liable to you or any third party should we exercise our right to modify or discontinue the service. We do not guarantee continuous, uninterrupted, or secure access to our service.

8. Dispute Resolution
Any disputes arising under these terms will be resolved through binding arbitration in Berlin, Germany. By using our service, you waive the right to participate in a class action lawsuit or class-wide arbitration.

9. Changes to Terms
We may update these terms from time to time. You are advised to review these terms periodically for any changes. Changes to these terms are effective when they are posted on this page.

Contact Us
If you have any questions or suggestions about our Terms of Use, do not hesitate to contact us here.

Last updated: 01 Jan 2024.